ITUS DataBank Corp. is always looking for the very best people to join us. People who share our passion, our pioneering spirit and hunger for innovation. If that sounds like you, this is your chance to take your career in IT and Business further. We are truly unique in our opportunity to change the market by bringing local and cloud based solutions together.
Provision of an excellent support service is critical to the achievement of ITUS DataBank Team’s strategic plans for growth and profitability. This role focuses on leading the team that provides professional, high quality front-line support to customers to enable them to resolve issues with their systems and software. Your leadership will focus the team on the efficient delivery of departmental objectives in the context of continuous improvement; you will ensure timely call progress and resolution to customers on supported applications. You must be highly organized, with excellent communication, planning, time management and customer handling skills. You are commercially aware, and have an in depth understanding of business operations and systems. You are confident in your team leadership skills and your ability to motivate, delegate and organize your team to deliver excellent support to our customers.
In addition to writing, editing, and proofreading site content, you will also work closely with the technical team to maintain site standards with regard to new development. The website content managers will work closely with technical, business development, and marketing members of our organization, so strong communication skills are needed. The ideal candidate will also have experience managing online marketing and outreach campaigns. Tasks require a strong attention to detail and ability to work under tight deadlines.
A Well-spoken in English female with Good communication skills and a serving attitude that is keen to be the admin "backbone" support for our team. Attention to details and accuracy with all tasks and numbers are required, likewise Basic bookkeeping knowledge and the ability to produce a financial report. Project management skills will be very advantageous.